Job Description – Receptionist cum Telecaller

Company: Rathi Living Services Pvt. Ltd.

Position: Receptionist cum Telecaller

Salary: ₹25,000 per month

Job Type: Full time

Location: Airoli, Navi Mumbai

About the Role

Rathi living services is looking for a confident, presentable, and well-spoken Receptionist cum Telecaller to manage front-desk activities, handle incoming and outgoing calls, assist visitors, and support the team with customer communication and follow-ups.

Key Responsibilities
Greet and welcome visitors, clients, and guests professionally.
Handle incoming and outgoing calls and provide relevant information.
Make follow-up calls to existing and potential customers.
Maintain records of calls, enquiries, and customer details.
Respond to customer enquiries through phone, WhatsApp, and other communication channels.
Coordinate appointments, meetings, and visitor schedules.
Receive and manage correspondence, documents, and courier deliveries.
Maintain a neat and qualified reception area.




Coordinate with internal departments for customer requirements and queries.
Follow up with leads and forward relevant enquiries to the sales team.
Maintain daily reports of calls, enquiries, and follow-ups.
Perform basic administrative and office-support tasks as required.

Requirements
1–3 years of experience in reception, telecalling, customer service, or a similar role preferred.
Freshers with excellent communication skills can also apply.
Good communication skills in English, Hindi and Marathi will be an advantage.
Pleasant personality with a professional and confident approach.
Valuable telephone etiquette and customer-handling skills.
Basic knowledge of MS Office, Excel, WhatsApp, and email.
Ability to multitask and handle multiple calls/enquiries efficiently.
Good organizational and interpersonal skills.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Receptionist Cum Telecaller Airoli
🏢 Rathi living Services
📍 Airoli