Job Title: Non Voice process (Chat support)

Location: Airoli, Thane

Role Overview
The role involves providing online customer assistance via written channels including email, text, and social platforms. Candidates will handle queries, offer product information, and ensure smooth customer interactions with professionalism.

Responsibilities
Respond to customer concerns through written support channels
Ensure clarity, accuracy, and empathy in all responses
Maintain high service standards and customer satisfaction

Eligibility
Minimum: High School Diploma or equivalent
Freshers eligible; 1-year customer support experience preferred
Strong written English skills
Basic computer knowledge and typing proficiency
Comfortable with rotational, weekend, and night shifts

Salary:



upto ₹26,000 (based on experience & interview)

Benefits: PF, cab (night shifts), shift allowance, insurance

Job Types: Full time, Permanent, Fresher

Benefits:

Health insurance
Life insurance
Provident Fund

Job Types: Full time, Permanent

Pay: ₹18,000.00 - ₹26,000.00 per month

Advantages:
Health insurance
Provident Fund

Application Question(s):
Are you comfortable with Airoli, Thane Location ?
Are you adaptable to work in rotational shifts? (Cab available for night Shifts)

Work Location: In person

📌 Non Voice Process Chat Support Navi Mumbai (India)
🏢 Devdort
📍 India