Capital O 10111 Hotel Roopa International is looking for an experienced, customer-focused Front Office Manager to lead reception operations and ensure a top-tier guest experience.

Key Responsibilities
Supervise daily front desk operations, including guest check-ins, check-outs, reservations, and billing.
Train, schedule, and lead the front office team to deliver prompt, polite, and professional service.
Manage guest feedback, promptly resolve issues or complaints, and focus on improving guest satisfaction ratings.
Coordinate closely with housekeeping and maintenance teams to ensure room availability, cleanliness, and swift turnarounds.
Monitor front desk cash flows, daily reports, and online channel reservations

Requirements
Prior experience as a Front Office Manager, Assistant Front Desk Manager,



or Front Office Supervisor in a 3-star or similar hotel.
Robust knowledge of hotel property management software (PMS) and OTA extranets.
Excellent verbal and written communication skills with solid problem-solving abilities.
Qualified appearance, customer-first mindset, and the capability to handle shift duties.
Degree or diploma in Hotel Management / Hospitality preferred.

How to Apply: Send your updated CV to the management via email or visit Hotel Roopa International directly.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Office Manager Amritsar
🏢 Hotel Rupa international
📍 Amritsar