Key Responsibilities:
Handle customer enquiries and provide appropriate assistance.
Make customer follow-up calls and maintain customer records.
Coordinate service appointments and customer visits.
Collect customer feedback and address concerns professionally.
Follow up with customers after sales/service.
Coordinate with Sales, Service, and other departments to resolve customer issues.
Maintain accurate CRM records and update customer information.
Ensure timely communication with customers regarding appointments, vehicle status, and other updates.
Prepare daily/weekly reports as required.
Assist the CRM team in achieving customer satisfaction targets.

Requirements:
Valuable communication and interpersonal skills.
Customer-friendly attitude.
Basic computer and MS Office knowledge.
Valuable telephone etiquette.
Ability to handle customer queries professionally.
Freshers can apply.

Pay: ₹13,000.00 - ₹16,000.00 per month

Advantages:
Health insurance
Provident Fund

Work Location: In person

📌 Customer Relationship Executive Perintalmanna
🏢 INDEL AUTOMOTIVE PRIVATE
📍 Perintalmanna