A Duty officer responsible for managing the day-to-day operations of the cinema, ensuring smooth movie shows, excellent customer service, safety, security, and proper coordination among all departments.

Key Responsibilities:
Supervise daily cinema operations and ensure smooth running of all movie shows.
Manage and guide staff across departments such as Front Office, F&B;, Housekeeping, and Security.
Ensure customers receive friendly, quick, and qualified service.
Monitor ticketing, auditorium readiness, cleanliness, and show timings.
Handle customer queries, complaints, and service issues effectively.
Coordinate with technical, security, housekeeping, and F&B; teams to resolve operational issues.
Ensure cinema safety, security, fire-safety, and emergency procedures are followed.
Monitor cash handling and daily operational reports as per company procedures.
Conduct regular checks of auditoriums, common areas,



washrooms, and other facilities.
Support the Cinema Manager in achieving operational and customer-service targets.
Prepare shift reports and communicate key issues to the management team.
Ensure company policies, SOPs, and service standards are followed at all times.

Key Skills:
Team handling and leadership
Customer service
Problem-solving
Communication skills
Shift and time management
Basic computer knowledge
Ability to work under pressure
Knowledge of cinema operations and safety procedures

Pay: ₹30,000.00 - ₹35,000.00 per month

Perks:
Flexible schedule
Food provided
Health insurance
Leave encashment
Paid sick time
Provident Fund

Work Location: In person

📌 Duty Officer Bengaluru
🏢 PVR INOX
📍 Bengaluru