Key Responsibilities
Communicate with candidates through calls, WhatsApp, and email.
Understand candidates' career goals, skills, and requirements.
Provide counselling regarding suitable job opportunities, courses, and career paths.
Explain company policies, job roles, training programs, and processes clearly.
Follow up with candidates and maintain regular communication.
Handle candidate queries and resolve basic concerns professionally.
Maintain candidate records and update details regularly.
Coordinate with the HR and recruitment team for interviews and further processes.
Convert suitable candidates and ensure proper follow-up until closure.
Achieve assigned counselling and conversion targets.
Required Skills
Excellent communication and interpersonal skills.
Good convincing and counselling abilities.
Comfortable with calling and follow-ups.
Positive attitude and qualified approach.
Basic knowledge of recruitment and HR processes.
Valuable command of English and Hindi.
Ability to handle multiple candidates and tasks.
Preferred
Previous experience in HR, counselling, recruitment, telecalling, or training counselling will be an advantage.
Freshers with positive communication and convincing skills can also apply.