Playspots is looking for a Technical Support Executive to manage client accounts, handle customer queries, and provide support to ensure a valuable customer experience.

Key Responsibilities
Manage key client accounts and communicate with clients through calls, emails, and other channels.
Handle service and sales queries, build customer relationships, and focus on customer engagement and retention.
Assist clients in using our platform effectively to improve their business and suggest relevant value-added services.
Troubleshoot customer issues and coordinate with the technical team for timely resolution and follow-up.
Prepare monthly reports and analytics related to client accounts and support activities.

Requirements
Bachelor’s degree in IT, Computer Science, Business Administration, or a related field.
1–2 years of experience in technical support, customer support, client management, or a similar role.
Valuable communication, problem-solving, and interpersonal skills.

Work Location: In person

📌 Technical Support Executive Kuthiravattom
🏢 Soft Fruit Solutions
📍 Kuthiravattom