Job Responsibilities:
Handle customer queries related to health insurance policies, claims, renewals, and coverage.
Assist customers through calls, emails, and chat.
Explain policy perks, terms, and claim procedures clearly.
Resolve customer complaints and provide appropriate solutions.
Coordinate with internal teams for claim and policy-related issues.
Maintain accurate customer records and update information in the system.
Follow up with customers regarding pending requests and documentation.

Requirements:
Positive communication and interpersonal skills.
Basic knowledge of MS Office/computer operations.
Customer-focused approach with good problem-solving skills.
Hindi & English communication mandatory.
Insurance/healthcare experience is an advantage.
No Fresher Candidates.

Immediate Joiners Preferred

Pay: ₹20,000.00 - ₹32,000.00 per month

Perks:
Health insurance
Provident Fund

Work Location: In person

📌 Customer Support Executive Cse Koramangala
🏢 AL FAHAD ENTERPRISES
📍 Koramangala