Responsibilities
Handle student inquiries through calls, messages, and walk-ins.
Counsel students and parents regarding courses, programs, eligibility, fees, and admission procedures.
Understand students’ career goals and recommend suitable courses.
Follow up with prospective students and convert inquiries into admissions.
Maintain regular communication with students throughout the admission process.
Achieve monthly admission and enrollment targets.
Maintain student records and update lead information in CRM.
Coordinate with the academic and operations teams for smooth admission processing.
Provide accurate information about courses, programs, and institutional policies.
Build positive relationships with students and parents.
Required Skills
Excellent communication and interpersonal skills.
Robust convincing and counseling skills
Valuable presentation skills.
Lead conversion and follow-up skills.
Target-oriented approach.
Customer handling skills.
Basic computer and CRM knowledge.
Problem-solving ability.
Confident and skilled personality.
Experience
1–3 years of experience in Admission Counseling, Education Sales, Counseling, Telecalling, Inside Sales, or a related field.