Roles and Responsibilities
Handle inbound calls from patients, doctors, and insurance companies to resolve queries related to medical billing and claims processing.
Provide accurate information on healthcare services, policies, and procedures to customers.
Identify customer needs and escalate complex issues to senior team members or supervisors when necessary.
Maintain records of all interactions with customers using CRM software.
📌 Call Center Executive Chennai
🏢 Vasantha Subaramanian Hospitals
📍 Chennai
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