Job Summary

Position: Service Manager

Location: Ahmedabad

Experience: 2 - 4 Years

Industries: Medical Devices

Responsibilities
Manage daily service operations and customer complaints.
Coordinate service engineers for installation, repair, and maintenance.
Allocate service calls and ensure timely closure.
Handle customer queries and maintain positive relationships.
Monitor service performance, pending calls, and AMC activities.
Coordinate with Sales, Production, and Technical teams.
Prepare service reports and maintain proper documentation.
Ensure quality, safety, and timely service delivery.

Required Skills
Team Management Leadership
Customer Handling Communication
Technical Troubleshooting
Service Planning Coordination
Problem-Solving Skills
MS Office MIS Reporting
Time Management
Negotiation Follow-up
Knowledge of AMC Service Operations

Required Qualification
B.E/B.Tech - Mechanical/Electrical

📌 Service Manager Ahmedabad (India)
🏢 Quality HR Services
📍 India