SUMMARY

Job Title: Inbound Voice Process US Healthcare

Work Location: Airoli, Navi Mumbai

Work Mode: Work From Office, Daily walk interview

Documents Required:
2 copies of updated Resume
Original Aadhar Card
PAN Card
Passport - size photographs
Educational documents/certificates

Key Responsibilities
Handle inbound international calls from US customers.
Provide customer support and resolve queries professionally.
Follow standard customer service and process guidelines.
Maintain high-quality communication during calls.
Accurately document customer interactions.
Meet required quality, productivity and customer-service parameters

Requirements

Graduate Any Stream

Fresher,experienced with excellent communication skills can apply

Excellent English Communication required





SVAR/Communication Assessment will be conducted

Typing Speed: 30 WPM 90% Accuracy

Comfortable working in rotational/night shifts

Two rotational split weekly offs

Should NOT be enrolled in any full time course

Not Eligible: B.Ed., MBA, BA LLB, B.Tech/B.E./M.Tech/M.E. candidates

Perks

Option 1: 2.84 LPA CTC Approx. 18,000/month take - home
Shift Allowance: 0 3,000 variable

Option 2: 2.53 LPA CTC Approx. 15,000/month take - home
Shift Allowance: 0 3,000 variable

Option 3: 3.30 LPA CTC Approx. 20,000 22,000/month take - home
Shift Allowance: 0 3,000 variable

📌 International Voice Process Airoli, Navi Mumbai
🏢 2COMs
📍 Mumbai