27 Sep
|
TP
|
Sahibzada Ajit Singh Nagar
27 Sep
TP
Sahibzada Ajit Singh Nagar
Handle customer queries and provide prompt, skilled support through international chat process.
Communicate clearly and confidently with customers in English.
Resolve customer issues while ensuring a positive customer experience.
Identify customer needs and recommend suitable products or services.
Drive upselling and cross-selling opportunities during customer interactions.
Achieve assigned customer service, sales, and quality targets.
Maintain accurate records of customer interactions and transactions.
Follow company policies, processes, and quality standards.
Handle multiple chats efficiently while maintaining response quality.
Demonstrate robust written English, typing, problem-solving, and interpersonal skills.
Work effectively in rotational shifts, including weekends and holidays.
📌 Customer Support Executive Mohali Sahibzada Ajit Singh Nagar
🏢 TP
📍 Sahibzada Ajit Singh Nagar