We are hiring International Voice Process Executives to handle inbound and outbound calls from international customers. You will resolve queries, provide product and service information, and deliver a qualified customer experience.

This role suits candidates with excellent spoken English, transparent neutral communication, and confidence on international calls. Experienced candidates are preferred. Freshers with exceptional communication skills, especially multilingual candidates, may also apply.

Role & responsibilities
Handle inbound and outbound calls from international customers
Understand customer needs and provide accurate solutions
Resolve queries, complaints, and service requests on the first call wherever possible
Maintain a qualified, polite, and empathetic tone at all times
Record call details and update customer information in the CRM




Meet daily and monthly targets for quality, productivity, and customer satisfaction
Follow company scripts, compliance guidelines, and escalation procedures
Coordinate with internal teams to resolve customer issues

Preferred candidate profile
Excellent verbal English communication (neutral accent preferred)
Additional languages (Hindi, Kannada, Tamil, Telugu, Malayalam) are a strong advantage
Active listening and effective questioning
Problem-solving and objection handling
Customer service and telecalling experience
CRM and computer skills (MS Office, typing)
Ability to stay calm under pressure and handle difficult customers

📌 International Voice Process Executive Customer Support / Sales Davanagere
🏢 Gitex Solutions
📍 Davanagere