Customer Support Executive Pune

Customer Support Executive Pune

27 Sep
|
Allstate India Private
|
Pune

27 Sep

Allstate India Private

Pune

Key Responsibilities
Communicate empathy and timely with customers and helps them through their scheduling in a rapid, fair and easy manner.
Will be reviewing claims and doing follow-up through Calling ( outbound and inbound calls )
Retrieving claim related documents, obtain additional information if missing
Completing all necessary forms, and emailing them to appropriate parties
If offered the role you will go through training. You will receive ongoing support, mentoring, and coaching as you develop in your career.

Education and Experience
Bachelors degree or equivalent experience
Insurance domain certification, example AINS, AIC etc. Will be preferred.
Experience in voice process and Zeal to learn about property




Are known for transparent and qualified communication, both written and verbal.

Functional Skill
Knowledge of insurance policy, coverage, and regulation.
I for details and accurate preparation for data to access value of the estimate.
Investigate, evaluate, and identify requirements for the claim basis. The information provided.
Ability to realize available tools to capture information accurately .

Note : Open for all resources with Voice Skillset.

Eligible Candidate will go through Relevant rounds of screening, interviews and assessments

📌 Customer Support Executive Pune
🏢 Allstate India Private
📍 Pune

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