Job Description:

Role Overview

We are seeking an experienced Operation Manager to ensure service excellence, and drive on time project delivery. The role requires communication, organizational, and problem-solving skills, along with prior experience in the printing and manufacturing industry.

Key Responsibilities
Act as the primary point of contact for clients, building and maintaining long-term relationships.
Understand client requirements and ensure timely, high-quality service delivery.
Assign design work to internal teams with realistic deadlines and oversee execution.
Coordinate with cross-functional teams to fulfill client needs.
Conduct regular client meetings to review progress, share updates, and resolve concerns.
Identify upselling and cross-selling opportunities to grow revenue within existing accounts.




Handle client issues proactively, escalating when necessary.
Stay updated on industry trends, competitor activities, and market dynamics.

Requirements
4–5 years of relevant experience in Operations and Accounts Management.
Strong communication, interpersonal, and presentation skills.
Ability to manage multiple clients and prioritize tasks effectively.
Customer-focused and proactive mindset with strong problem-solving skills.
Mandatory experience in the Printing and Manufacturing industry.

Advantages
Competitive salary package.
Opportunities for professional growth and career advancement.
Collaborative and energetic work setting.

📌 Operation Manager Mumbai Suburban
🏢 DC Consultants
📍 Mumbai Suburban