International Voice Process - Job Description

We are looking for confident and customer-focused candidates to join our International Voice Process team. The role involves communicating with international customers over the phone, understanding their concerns, providing appropriate solutions, and delivering excellent customer service.

Responsibilities

Handle inbound and outbound calls from international customers.

Understand customer queries and provide accurate information and solutions.

Resolve customer complaints professionally and efficiently.

Maintain proper records of customer interactions.

Follow company policies, process guidelines, and quality standards.

Achieve daily and monthly performance targets.

Coordinate with internal teams to resolve customer issues.

Maintain qualified communication with customers.

Requirements

Excellent spoken English and communication skills.

Valuable listening and interpersonal skills.





Customer-service-oriented attitude.

Basic computer knowledge.

Ability to communicate confidently with international customers.

Freshers and experienced candidates can apply.

Ability to work effectively in a team and meet performance targets.

Job Details

Process: International Voice Process

Location: Coimbatore

Shift: Night Shift

Employment: Full time

Experience: Freshers / Experienced+
Experience

0 - 4 Years
No. of Openings

20
Education

12th Pass
Role

International Telecaller
Industry Type

Call Centre / BPO / ITES / LPO
Gender

[ Male / Female ]
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office
Face Interview Location

No. 347, DS Complex, Nehru Street, Ram Nagar Ghandhipuram,coimbatore

📌 International Bpo Executive Jobs For Freshers Coimbatore
🏢 Spancore technology
📍 Coimbatore