We are looking for enthusiastic individuals to join our team as Airport Ground Staff. This role is ideal for freshers/entry-level candidates who are passionate about customer service and the aviation industry.
Responsibilities
Assist passengers with check-in and boarding processes.
Manage baggage handling and ensure proper loading and unloading of luggage
Provide information and assistance to passengers regarding flight schedules and airport services
Coordinate with ground operations teams for smooth flight handling
Ensure compliance with safety and security regulations at the airport
Address passenger queries and resolve issues on time
Maintain cleanliness and organization in the boarding area and check-in counters
Skills and Qualifications
Excellent communication and interpersonal skills
Ability to work in a quick-paced setting
Basic computer skills for handling check-in systems
Customer service orientation and problem-solving abilities
Knowledge of airport operations and safety regulations is a plus
Ability to work in shifts, including weekends and holidays
Teamwork and collaboration skills