We are looking for a Support Analyst to join our team in Tamulpur, Assam. This is a full-time, work-from-home position suitable for candidates with 0 to 6 years of experience and a minimum education level of 12th pass. nnThe Support Analyst will be responsible for assisting customers by addressing their queries and resolving issues related to our products and services. nnKey responsibilities include:nn1. Customer Support: Provide timely and effective responses to customer inquiries via email, chat, or phone, ensuring a high level of 2. Issue Resolution: Troubleshoot and resolve technical issues reported by users while documenting the solutions for future 3. Documentation: Maintain accurate records of customer interactions, feedback, and resolutions to contribute to process 4. Collaboration: Work closely with other teams to escalate complex issues and improve product functionality based on customer 5. Continuous Learning:



Stay updated on product knowledge and industry trends to provide accurate support and enhance customer be successful in this role, candidates should possess strong communication skills, a valuable understanding of customer service principles, and the ability to problem-solve effectively. Proficiency in computer software and the ability to work independently are essential. Attention to detail and a proactive approach to learning and improvement are highly valued.
Experience

0 - 6 Years
No. of Openings

20
Education

12th Pass
Role

Support Analyst
Industry Type

IT-Hardware & Networking
Gender

[ Male / Female ]
Age Limit

18 - 37 Yrs.
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Home
Advantages include

Adaptable Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Mobile Allowance, 5 Working Days

📌 Hiring For 12th Pass Freshers Support Analyst Tamulpur
🏢 Fly India
📍 Tamulpur