### **Key Responsibilities**

* Manage, monitor, and support cloud infrastructure across platforms (AWS / GCP / OCI / Azure)

* Perform VM provisioning, scaling, patching, backup, and lifecycle management

* Configure and maintain monitoring tools such as New Relic, Zabbix, ManageEngine, Azure Monitor, Grafana, or similar

* Set up alerts, dashboards and proactive health checks to ensure high availability

* Perform incident analysis, root cause analysis (RCA), and implement preventive actions

* Handle L1 incidents, troubleshooting, and timely escalation as per SLA

* Work closely with infrastructure, network, and application teams for issue resolution

* Maintain and update documentation, SOPs, and operational runbooks

### **Required Skills**

* Good Exposure in Cloud Infrastructure / Monitoring / Operations

* Exposure to multiple cloud platforms (AWS, Azure, OCI, GCP)





* Strong Knowledge with at least any one cloud platform (Azure /AWS / GCP / OCI preferred)

* Solid knowledge of monitoring and alerting tools

* Basic understanding of networking concepts (VPC/VNet, Subnets, Routing, Load Balancer)

* Familiarity with Linux and Windows system administration

* Scripting knowledge (PowerShell / Bash / Python)

* Strong troubleshooting and analytical skills

### **Good to Have**

* Knowledge of Infrastructure as Code (Terraform, ARM, CloudFormation)

* Familiarity with AIOps / AI-based monitoring and observability platforms

* Basic understanding of AI/ML concepts in IT operations

* Relevant cloud certifications (AWS / Azure / GCP fundamentals or associate level)

📌 Junior Cloud Operations Engineer (Bengaluru)
🏢 3i Infotech
📍 Bengaluru