Job DescriptionJio is looking for an experienced Jio Center Manager (JCM) to lead overall business performance, operations, and customer experience for a high-impact Jio Center. This role drives sales, ensures seamless operations, strengthens partner productivity, and leads multi-functional teams to deliver superior customer outcomes. NWhat You'll Donn Deliver overall sales, revenue & customer acquisition targets for the Jio Center N Oversee smooth daily operations, administration & service delivery N Optimize productivity, resources, and cost efficiency of the center N Ensure compliance with statutory, regulatory & commercial guidelines N Manage permissions/approvals required for local projects & deployments N Build robust relationships with channel partners to enhance throughput N Drive customer retention,



manage escalations & improve NPS N Lead, coach & motivate cross-functional sales, service & support teams NnWhat We're LookingFor Nn 10–14 years of experience in telecom, operations, sales or service leadership N Strong P&L; understanding with the ability to manage budgets & commercial controls N Solid project management and execution capability N Excellent team management, influencing & problem-solving skills N Ability to work cross-functionally and manage external stakeholders N Execution-focused, customer-centric, and highly accountable leader N

📌 Jio Center Manager (Kottayam)
🏢 JIO
📍 Kottayam