We are seeking professional, customer-focused, and enthusiastic individuals to join our team as Customer Service Executives . The role involves assisting passengers throughout their airport journey and ensuring a smooth, safe, and positive travel experience.

Key Responsibilities

- Welcome and assist passengers throughout their airport journey, including check-in, boarding, arrival, and departure .

- Provide accurate information regarding flight schedules, boarding procedures, baggage, and airport services .

- Assist passengers with check-in formalities, boarding passes, baggage procedures, and gate requirements.

- Provide courteous assistance to senior citizens, children, and passengers requiring special assistance .

- Handle passenger queries, requests, and concerns professionally.

- Resolve routine passenger issues with a service-oriented approach and escalate matters when required.

- Maintain operational records and complete required documentation accurately.





- Coordinate with relevant airport/airline teams to support smooth passenger movement.

Note - Only Interested candidates share your resume - 639O792567

Apply Now - [email protected]

Requirements

- Minimum Qualification: 12th Pass

- Graduates: Preferred

- Experience: Freshers can apply; relevant airport, aviation, hospitality, or customer-service experience will be an advantage.

- Excellent verbal communication and interpersonal skills.

- Proficiency in English and Hindi .

- Robust customer-service orientation and professional attitude.

- Basic computer knowledge.

- Good problem-solving and passenger-handling skills.

- Ability to work effectively as part of a team.

- Professional appearance and well-groomed personality.

- Willingness to work in rotational shifts , including weekends and public holidays.

- Male and Female candidates can apply.

📌 Customer Service Executive (New Delhi)
🏢 Fincore HR Solutions
📍 New Delhi