HR Manager – People & Culture
Neo Tokyo | Kochi, Kerala | Full-time, in office

About Neo Tokyo
Neo Tokyo is a tech infrastructure company that helps businesses scale without disruption. We build custom PCs, workstations and servers, and deliver networking, AMC and professional services to B2C, B2B and enterprise clients. We're a 24-person team, growing fast.

The role
You'll be our first dedicated HR leader, and you'll own the entire employee experience. That means hiring, onboarding, attendance, payroll inputs, performance, engagement, culture and exit. The systems exist: an ERP, greytHR, and biometric attendance. Your job is to run them well and improve them. Most of all, you'll make sure every person here feels heard, stays motivated, and works in a space that is productive and enjoyable. You'll do that while keeping the company's goals in view.

What you'll own

People & Culture

- Hold monthly one-on-one check-ins with every employee, and act on what you hear.
- Run a monthly employee pulse survey and a monthly all-hands people meeting. Close the loop on every issue raised.
- Design and run a culture calendar: celebrations, team activities, recognition and festivals (Onam, Christmas and more).
- Be the first point of contact for grievances, and resolve them fairly and on time.

Talent Acquisition

- Hire end to end for full-time roles and internships, from requisition to offer.
- Build intern pipelines with Kochi-area colleges and polytechnics.
- Keep a talent bench for critical roles (technicians, sales, service).

Onboarding & Exit

- Run structured onboarding: documents, appointment letter, system access, first-week plan, 30/60/90-day check-ins.
- Handle exits: notice tracking, handover, asset recovery, exit interview, full-and-final inputs, experience letter.

Attendance, Leave & Overtime

- Run biometric attendance and greytHR leave management.
- Calculate and verify overtime for the service team, and for others under the pre-approval OT policy.
- Report absenteeism and late-coming trends monthly.

Payroll & Performance





- Prepare monthly payroll inputs (attendance, leave, OT, incentives, variable pay) and hand them to Accounts on schedule.
- Generate and distribute payslips through greytHR.
- Run the performance management cycle: goal setting, monthly reviews with department heads, quarterly appraisals.
- Administer incentive and variable pay based on approved performance data.

Operations & Efficiency

- Study where time goes in our processes, using ERP ticket data, attendance data and team feedback. Find bottlenecks and propose fixes.
- Bring at least one new strategy each quarter to improve motivation, process or productivity.

Compliance & Records

- Maintain complete employee files, statutory registers and compliance filings (PF, ESI, Professional Tax, and Labour Code requirements).
- Keep HR policies and the employee handbook current.

What we're looking for

- 4–7 years in HR, including at least 2 years as an HR generalist in an SME. You own everything, not one function.
- Proven people management: you've led a team, or led people through a process without formal authority.
- Hands-on with an HRMS (greytHR preferred) and Excel/Google Sheets: VLOOKUP, pivots, basic formulas.
- Working knowledge of Indian labour law, including the new Labour Codes, PF/ESI/PT and Kerala-specific rules.
- Fluent in Malayalam and English.
- Warm, approachable and firm. People trust you and also know you'll hold the line.
- Bonus: experience in IT services, hardware, retail tech or a technician-heavy workforce.

What success looks like in year one
Every employee file is complete. Payroll inputs are error-free every month. Survey participation is above 85%. Regretted attrition is under 10%. Every open role is filled within 30 days.

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

- Paid sick time
- Paid time off
- Work from home

Ability to commute/relocate:

- Vennala, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

- Master's (Preferred)

Experience:

- HR generalist: 3 years (Required)

Language:

- English (Preferred)

Work Location: In person

📌 HR Manager – People & Culture (Vennala)
🏢 Neo Tokyo
📍 Vennala