Customer Support Associate (Jaipur)

Customer Support Associate (Jaipur)

29 Sep
|
Ecliptic Insight Ventures
|
Jaipur

29 Sep

Ecliptic Insight Ventures

Jaipur

Customer Support Executive – Jaipur

Location: Jaipur, Rajasthan
Work Mode: Work From Office
Experience: Minimum 6 Months of Experience in International Voice Process
Salary: ₹30,000 – ₹35,000 CTC per month
Working Days: 5.5 Days
Shift: Night Shift / Rotational Shift
Transport: Cab Facility

Job Overview: -

We are currently hiring Customer Support Executives for our Jaipur location. Candidates must have a minimum of 6 months of experience in an International Voice Process and possess excellent communication and customer-handling skills.

The ideal candidate should be comfortable working in night or rotational shifts and be willing to work from the Jaipur office.

Key Responsibilities

- Handle customer queries through voice channels as per process requirements.
- Provide accurate and timely resolutions to customer concerns.
- Maintain a high level of customer satisfaction and service quality.
- Understand customer requirements and provide appropriate solutions.
- Maintain proper documentation and update customer information in the system.
- Follow company policies, process guidelines, and quality standards.
- Achieve assigned performance and productivity targets.
- Escalate complex issues to the appropriate team whenever required.

Eligibility Criteria

- Minimum 6 months of experience in an International Voice Process is mandatory.




- Excellent verbal and written communication skills.
- Strong customer-handling and interpersonal skills.
- Good listening and problem-solving abilities.
- Comfortable working in night shifts or rotational shifts.
- Basic computer knowledge and familiarity with MS Office.
- Candidates should be willing to work from the Jaipur office.
- Immediate joiners or candidates with a short notice period will be preferred.

Salary & Benefits

- CTC: ₹30,000 – ₹35,000 per month
- Cab Facility
- 5.5 Days Working
- Night Shift / Rotational Shift
- Professional and growth-oriented work setting
- Career growth opportunities
- Training and onboarding support

Why Join Us?

- Attractive salary package
- Both-side transportation facility
- Opportunity to work in an international customer service environment
- Career growth and learning opportunities
- Professional work environment

Interested Candidates

If you have at least 6 months of International Voice Process experience and are interested in building your career in Customer Support, share your updated CV or apply for this position.

Contact Details: (phone hidden)(Rohit)

[email protected]

Pay: ₹23,000.00 - ₹30,000.00 per month

Benefits:

- Flexible schedule
- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Customer Support Associate (Jaipur)
🏢 Ecliptic Insight Ventures
📍 Jaipur

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