Vision India Insurance is looking for a responsible, organized, and proactive System Administrator to join our team in Coimbatore.

The selected candidate will be responsible for managing internal systems and records, maintaining agent and customer data, coordinating daily operational activities, monitoring recruitment and onboarding processes, and supporting the team with administrative and system-related tasks.

This role is ideal for someone who is comfortable working with Microsoft Excel, WhatsApp, Google Forms, databases, and office tools, has strong coordination and follow-up skills, and can efficiently manage multiple tasks while maintaining accurate records.

Important: This is a full time, office-based position. Work From Home is not available.

Key Responsibilities

- Communicate with existing customers and provide professional assistance.
- Understand customer requirements and collect relevant information.
- Handle customer queries and service-related concerns.
- Provide appropriate information and assistance based on customer requirements.
- Maintain accurate records of customer calls, interactions, and transactions.
- Conduct timely follow-ups with customers.
- Maintain professional and positive customer relationships.

System Administration & Operations

- Manage and update WhatsApp Status and other team communication requirements.
- Receive, organize, and distribute leads to Telecalling Executives.
- Monitor pending applications and ensure timely follow-ups.
- Send Google Forms to new agents and track completion of required details and documents.




- Verify new agent applications and submitted documents.
- Coordinate branch verification for new agent applications.
- Monitor the agent onboarding process, including interviews, examinations, and first policy login.
- Upload and maintain daily data related to Telecaller appointments, Facebook leads, and field leads.
- Create and organize folders for LIC and Star Health licenses and insurance-related documents.
- Contact inactive agents to collect updated information.
- Maintain and update the agent master sheet.
- Track agent performance and success metrics using Excel.
- Maintain accurate internal databases and operational records.
- Manage and organize appointment letters and other important documents.
- Prepare and submit daily activity and operational reports.
- Identify opportunities to improve internal workflows and office processes.
- Coordinate with different teams to ensure smooth day-to-day operations.
- Ensure important data and records are updated regularly and maintained systematically.

Eligibility & Skills

- Education: Any Degree / Relevant Qualification.
- Experience in System Administration, Office Administration, Operations, Data Management,



or Coordination will be an added advantage.
- Good working knowledge of Microsoft Excel, WhatsApp, Google Forms, and other office tools.
- Basic understanding of data management and record maintenance.
- Strong organizational and multitasking abilities.
- Good communication and interpersonal skills.
- Ability to handle customer and agent information accurately.
- Strong follow-up and coordination skills.
- Good problem-solving and decision-making abilities.
- Ability to manage multiple responsibilities within deadlines.
- Experience with CRM software, databases, or agent onboarding systems will be an added advantage.
- Positive attitude and willingness to learn new systems and processes.
- Ability to maintain confidentiality of customer, agent, and company information.

Key Skills

Microsoft Excel | Data Management | System Administration | Google Forms | WhatsApp | Database Management | Documentation | Operations Coordination | Customer Support | Agent Onboarding | Follow-up | Reporting | Computer Skills

Salary & Benefits

- Attractive salary based on experience and skills.
- Performance-based incentives.
- Training and professional guidance.
- Career growth opportunities.
- Cell phone reimbursement.
- Commuter assistance.
- Supportive and professional work environment.

Working Hours

Monday to Saturday
9:00 AM – 6:30 PM

Work Location: In person, Coimbatore

Work Mode: Full-time, Office-based

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Office Admin (Saravanampatti)
🏢 Vision India Insurance
📍 Saravanampatti