Summary:
The main function of a HR Operations Advisor is perform the administrative functions, such as employee benefits, recruiting and interviewing, along with strategic planning and policy management. A typical HR Operations Advisor is responsible for enhancing company productivity, increasing performance and improving business results.
Job Responsibilities:
Serve as a link between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems.
Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment.
Plan and conduct current hire orientation.
Support HR manager with gathering necessary documents and paperwork for refereeing disputes and administering disciplinary procedures.
Skills:
Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
Ability to work independently and manage one's time.
Knowledge of legal policies and procedures related to hiring practices (i.e., equal employment opportunity and affirmative action).
Knowledge of benefit and pay-scale systems.
Previous experience with computer applications, such as Microsoft Word and Excel.
Education/Experience:
Bachelor's degree in relevant field or equivalent experience required.
5-7 years customer service related experience required.