Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the planet Job Title: Technical Program & Project Management Specialist Location: Chennai Work Type: Hybrid (4 Days work From Office) Position Description:

- Employees in this job function plan and oversees the execution of projects and/or programs that are focused on technology implementation or upgrade of technology applications capabilities and solutions (e.g., enterprise applications, SAAS, internal infrastructure, networking, data centers, labs, etc.).
- They could also act as Scrum Masters or Agile Coaches to ensure team lives by the values and practices of scrum by embracing Agile/scrum/Kanban/Lean principles

Key Responsibilities:

- Develop project plans, define the project/program scope, goals and deliverables for areas of technology application development and implementation for the enterprise
- Drive problem-solving and continuous improvement initiatives by collaborating with IT teams, technology vendors, etc.
- Facilitate the development effort by creating and monitoring an efficient, streamlined process between the internal teams and external technology providers
- Effectively communicate status updates to all stakeholders across multiple organizations/ teams, with reinforcing quantitative measurements
- Ensure project and program objectives, deliverables and results are completed within the agreed scope, timeline, budget and allocated resources
- Provide accurate and insightful analysis and reporting, presenting the data in a transparent format for presentations and reviews
- Identify risks and create risk mitigation plans to ensure timely completion of the projects/programs
- Manage technology product goals and forecasts. Collaborate with technical development team(s)



to translate the long-term objectives into actionable technology strategy and an implementation roadmap
- Guide execution by applying standard frameworks and development lifecycle methodologies like agile, waterfall etc.

Skills Required:

- Scrum (Software Development)

Skills Preferred:

- salesforce administrator

Experience Required:

- Specialist Exp: 6 years in IT; 3 years in Program Mgmt., Expert in Proj Mgr

Experience Preferred:

- Scrum / Agile project management experience
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Proven experience (e.g., 3+ years) as a Scrum Master for a software development team diligently applying Scrum principles, practices, and theory.
- Certified Scrum Master (CSM) from Scrum Alliance, Professional Scrum Master (PSM I, PSM II) from Scrum.org, or SAFe Scrum Master (SSM) certification is required.
- Demonstrable expert-level proficiency with Jira for Agile project management, including setting up boards, configuring workflows, generating reports, and managing backlogs and sprints.
- Strong working knowledge of Salesforce platforms, including an understanding of Salesforce development, configuration, and deployment processes.
- Solid understanding of Agile methodologies (Scrum, Kanban) and the software development lifecycle.
- Excellent communication, facilitation, negotiation, and coaching skills.
- Strong leadership qualities, demonstrating servant leadership, without being authoritative.
- Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques.
- Strong analytical and problem-solving skill

Education Required:

- Bachelor's Degree

Education Preferred:

- Certification Program





Additional Information :

- Need presentation and Automation skills .
- Scrum Facilitation: Facilitate all Scrum ceremonies, including Daily Scrums, Sprint Planning, Sprint Reviews, and Sprint Retrospectives, ensuring they are productive, positive, and kept within their timeboxes.
- Coaching and Mentoring: Coach the Scrum Team, Product Owner, and the organization on Agile values, principles, and Scrum practices.
- Guide the team in self-organization, cross-functionality, and continuous improvement.
- Impediment Removal: Proactively identify, track, and remove impediments or guide the team to remove impediments, protecting the team from external distractions and interferences.
- Process Improvement: Assess the Scrum Maturity of the team and organization and coach them to higher levels of maturity at a sustainable pace.
- Encourage and implement opportunities for the team to improve their workflow and processes.
- Stakeholder Communication: Assist with internal and external communication, improving transparency, and radiating information.
- Facilitate effective collaboration between the development team, Product Owner, and other stakeholders.
- Product Backlog Support: Support the Product Owner in finding techniques for effective Product Goal definition and Product Backlog management, ensuring clear and concise Product Backlog items within Jira.
- Jira Administration & Utilization: Expertly set up, configure, and maintain Jira boards, workflows, and reports to support Scrum team activities and provide clear visibility into project progress, backlogs, and metrics.
- Salesforce Domain Knowledge: Apply a solid understanding of Salesforce development processes, architecture, and common challenges to effectively support teams building and maintaining solutions on the Salesforce platform. Help teams navigate Salesforce-specific dependencies and release management.
- Conflict Resolution: Facilitate discussion, decision-making.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

📌 Technical Program & Project Management Specialist (Chennai)
🏢 Tekwissen India
📍 Chennai