Job Description

Key Responsibilities:

1. Business Delivery - Drive achievement of premium targets (WANBP/ Renewal) for the office - Translate business goals into explicit input activity plans for Professional Sales Managers & Professional Wealth Managers as per matrix - Ensure persistency, quality of business, and profitability metrics are met 2. Agency Channel Development - Ensure quality agent recruitment - Monitor activation and productivity - Support onboarding - Drive retention and engagement 3.Input Activity Management - Define and track input metrics: recruitment interviews, activations, productivity, meetings,



pipeline - Ensure healthy funnel of agents and opportunities - Conduct daily/weekly reviews - Drive discipline in activity reporting - Identify gaps and implement corrective actions - Institutionalize strong review rhythm 4. Team Leadership & Development - Lead, coach, and mentor Sales Managers - Improve conversion efficiency - Conduct performance reviews - Build high-performance culture 5. Sales Governance & Compliance - Ensure adherence to policies - Maintain sales quality - Monitor documentation and audits - Prevent mis-selling 6. Operational Excellence - Oversee branch operations - Coordinate with internal teams - Maintain infrastructure and service standards - Resolve escalations 7. Stakeholder Management - Collaborate with stakeholders - Build agent relationships - Represent organization locally

📌 Agency IH (Nungambakkam)
🏢 PNB Metlife
📍 Nungambakkam