**Job Purpose** Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. This role will be part of a team of information technology professionals responsible for monitoring a global network infrastructure including offices and internet data centers. This position requires technical proficiency, an eager attitude, professionalism, and solid communication skills. **Responsibilities** + Build, maintain, and support a global packet capture and monitoring infrastructure + Investigate network and application anomalies using logs, alarms, APM solutions, TCP/IP traces,
and captures + Document changes and author documentation on monitoring standards and practices + Design monitoring requirements in coordination with development and operations + Architect and implement monitoring solutions across multiple datacenters + Serve as a primary point of contact for monitoring across the enterprise **Knowledge and Experience** + Understanding of core IT concepts including networking and access control + Knowledge of Linux + Ability to read packet captures + TCP/IP networking and analysis skills + Data analysis skills and competence in MS Word and Excel + Robust written and verbal communication skills + Ability to multitask and work independently on multiple projects + Minimal travel: 2-3 weeks per year **Desirable Knowledge and Experience** + Bachelor's degree, preferably in CIS, engineering, or a related discipline + Corvil, Niksun, Gigamon, or NetScout certification + CISSP or CCNA certification + Experience with Broadcom Spectrum + Experience with BigPanda administration + Financial industry expertise + Change auditing and configuration management