Key Responsibilities

Training Delivery

- Deliver
retail training in accordance with the approved curriculum and session
plans.

- Train
learners in retail operations, customer service, sales techniques, product
presentation, visual merchandising, inventory management, billing and
point-of-sale operations.

- Develop
learners’ communication, workplace etiquette, digital literacy and
employability skills.

- Use
role plays, case studies, demonstrations, group activities and practical
exercises to make sessions engaging and job-relevant.

- Deliver
classroom and online training sessions in Banking, Financial Services, and
Insurance (BFSI) domain.

- Prepare
session plans, training materials, assessments, and practical activities
as per curriculum guidelines.

- Train
students on banking operations, insurance products, financial services,
customer handling, sales, and digital banking concepts.

- Conduct
interactive learning sessions including role plays, case studies, mock
interviews, and presentations.

- Ensure
student attendance, participation, discipline, and learning outcomes.

- Conduct
pre-assessments and post-assessments to track student progress.

- Provide
career guidance, interview preparation, and placement readiness support to
students.





- Maintain
attendance records, MIS reports, assessments, feedback forms, and training
documentation.

- Coordinate
with placement and mobilization teams for student enrollment and job
opportunities.

- Support
field activities, community outreach, mobilization drives, counselling
sessions, and awareness campaigns for student enrollment.

- Support
center activities and parent counseling whenever required.

Requirements

- Strong
knowledge of Banking, Financial Services, and Insurance sector.

- Valuable
understanding of banking products, insurance, KYC, customer service, and
sales processes.

- Ability
to motivate and mentor youth for employment opportunities.

- Knowledge
of BFSI certifications like NISM/NCFM will be an added advantage.

- Candidates
with strong retail-industry experience and an appropriate diploma may also
be considered.

- Two to
five years of relevant experience in retail operations, sales, customer
service or retail training.

- At
least one year of classroom, vocational or workplace training experience
is preferred.

- Ability
to work collaboratively with training, mobilisation, placement and project
teams.

📌 Retail & BFSI Trainer (Jaipur)
🏢 Important Group
📍 Jaipur