- Welcome and greet visitors, clients, and employees in a qualified manner.
- Manage the front desk and ensure smooth reception operations.
- Handle incoming and outgoing telephone calls and direct them to the appropriate departments.
- Maintain visitor records and issue visitor passes as per company policy.
- Coordinate meeting room bookings and ensure meeting arrangements are in place.
- Manage incoming and outgoing mail, courier services, and deliveries.
- Provide administrative support such as data entry, filing, and document management.
- Assist employees and guests with inquiries and provide accurate information.
- Maintain cleanliness and organization of the reception area.
- Coordinate with housekeeping, facilities,
and security teams for smooth office operations.
- Monitor office supplies and raise requisitions when required.
- Handle customer or visitor concerns professionally and escalate issues when necessary.
- Ensure adherence to company policies, safety, and security procedures.
Required Skills:
- Excellent verbal and written communication skills.
- Professional appearance and positive attitude.
- Strong customer service and interpersonal skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to multitask and work under pressure.
- Good organizational and time-management skills.