Role & responsibilities

- Manage overall operations of the assigned department and ensure achievement of sales targets and KPIs.
- Drive sales performance through effective merchandise presentation, promotions, and customer engagement.
- Ensure excellent customer service standards and resolve customer queries and escalations promptly.
- Monitor stock availability, replenishment, inventory accuracy, and shrinkage control.
- Analyze daily, weekly, and monthly sales reports and take corrective actions to improve business performance.
- Lead, motivate, and develop team members to achieve productivity and service excellence.
- Conduct team briefings, training sessions, and performance reviews.
- Ensure visual merchandising standards are maintained as per company guidelines.
- Maintain store hygiene, safety, and compliance with operational processes and SOPs.




- Coordinate with cross-functional teams for stock management, promotions, and operational support.
- Manage manpower planning, roster scheduling, attendance, and productivity of the department team.

Preferred candidate profile

- Graduate/Post Graduate in any discipline.
- 3-5 years of experience in retail store operations, preferably in fashion, apparel, lifestyle, or organized retail.
- Strong understanding of sales management, inventory control, customer service, and team handling.
- Valuable analytical, communication, and leadership skills.
- Ability to drive business results and manage departmental profitability.
- Experience in handling a team and achieving departmental targets.

📌 Department Manager (Bhubaneswar)
🏢 ABFRL
📍 Bhubaneswar