Position: Customer Support Agent International Voice Process
Location: Whitefield, Bangalore
Openings: 10

Job Responsibilities

- Handle inbound and outbound international customer calls.
- Understand customer queries and provide appropriate resolutions.
- Maintain accurate customer interaction details in CRM/ticketing systems.
- Follow process guidelines, scripts and quality standards.
- Escalate unresolved customer issues to the appropriate team.
- Meet targets related to quality, productivity, customer satisfaction and attendance.

Candidate Requirements

Spanish Customer Support

- Fluent spoken and written Spanish + good English.
- B1/B2 Spanish proficiency preferred.
- Fresher or 01 year experience; international voice experience preferred.

Neutral English Customer Support





- Excellent spoken English with a neutral accent.
- Fresher or 0–1 year experience; international voice experience preferred.

Common Eligibility

- Qualification: 12th Pass / Any Graduate
- Good communication and active listening skills.
- Basic computer and typing skills.
- Customer-service mindset and problem-solving ability.
- Willingness to work in US night shifts.
- Good attendance and reliability.

Shift & Benefits

- Monday – Friday
- Saturday & Sunday Fixed Off
- US EST night shift as per Indian timings
- Company-provided transport
- Full time employment
- Process & product training provided

📌 Walk-in || Hiring For International Voice Process @Bandhan Tech (Bengaluru)
🏢 Bandhan Technologies Private
📍 Bengaluru