Key Responsibilities

SAP MM Functional Support

- Provide L1/L2 functional support for SAP MM and Ariba -related incidents, service requests, and change requests.
- Analyze, troubleshoot, and resolve issues related to procurement and invoice verification processes.
- Coordinate with business users and cross-functional teams to ensure timely issue resolution.
- Monitor and support day-to-day business operations in SAP MM and Ariba.

Business Process Knowledge

Should be well versed with end-to-end SAP MM and Ariba process flows including:

- Purchase Requisition (PR) Process
- Request for Quotation (RFQ) Process
- Source Determination
- Purchase Order (PO) Creation and Processing
- Goods Receipt (GR)
- Service Procurement
- Invoice Verification (MIRO)
- Release Strategy for PRs and Pos
- Subcontracting Process
- Consignment Process
- Maintain and support Material Master, Vendor Master, Purchasing Info Records, and Source Lists.
- User management in SAP Ariba buying and invoicing
- Knowledge in IDOC and cXML integration
- Hands-on expertise in Ariba Network administration and Supplier management

Configuration & Enhancement Support

- Basic configuration knowledge of:
- Document Types
- Number Ranges
- Release Procedures
- Movement Types
- Pricing Procedures
- Output Determination

- Approval flow, Invoice exceptions, Catalog management, Receiving and Parameter configurations in Ariba
- Hands-on experience with Guided Buying - tiles and policies management




- Understanding of CIG integration of projects, custom mappings, Custom routing and XSLT mapping.
- Support testing activities for enhancements, bug fixes, and change requests.
- SPRO configurations for Ariba CIG add-on

Incident & Change Management and Documentation & Testing

- Work with ticket management tools such as JIRA, Remedy, or similar.
- Analyze recurring issues and provide permanent solutions wherever applicable.
- Participate in Root Cause Analysis (RCA) activities.
- Prepare Functional Specifications (FS), test scenarios, and test scripts.
- Perform Unit Testing (UT), Integration Testing (IT), and User Acceptance Testing (UAT) support.
- Maintain solutions and process documentation.

Required Skills

Functional Skills

- Strong understanding of SAP MM and SAP Ariba fundamentals.
- Valuable exposure to procurement processes.
- Knowledge of integration points with:
- SAP FI
- SAP SD
- SAP WM (basic understanding)
- SAP PP (basic understanding)

Support Project Experience

- Minimum 2 years of experience in SAP MM and Ariba Support/AMS projects.
- Experience handling incidents, service requests, problem tickets, and enhancement requests.
- Familiarity with SLAs and support processes.

Experience

- 2 to 3 years of relevant SAP MM and Ariba functional experience.
- Mandatory experience working in SAP support or AMS projects.
- Experience supporting end users and resolving business-critical issues.

📌 SAP MM and Ariba Consultant (Hyderabad)
🏢 CGI
📍 Hyderabad