Key Responsibilities:

Strategic Customer Technical Ownership
- Serve as the primary firmware technical lead for Embedded x86 customer engagements.
- Drive customer escalations involving firmware functionality, integration, customization, and platform enablement.
- Drive technical discussions with customers, FAEs, and engineering organizations.
- Influence customer adoption, production readiness, and long-term customer success.
Firmware Development Customization
- Support firmware architecture, design, development, and integration activities.
- Work with customers to understand firmware feature requirements and implementation needs.
- Support customer-specific firmware configurations and feature enablement.
- Evaluate firmware enhancement requests and technical feasibility.
Advanced Firmware Debug Root Cause Analysis
Lead investigations involving:
- Embedded firmware environments , Platform initialization flows, Secure boot and platform security, Power management firmware, Platform management controllers,Firmware-silicon interactions, Firmware validation failures, Boot and runtime failures, Device initialization and enumeration issues ,Field-reported firmware defects
Customer Escalation Management
- Lead customer-critical firmware escalations.
- Develop structured debug plans and technical containment strategies.
- Provide detailed root-cause analysis and customer workaround recommendations.
- Drive closure across firmware, BIOS, silicon, platform, and validation teams.
Engineering Collaboration
- Work closely with:
o Power Management Firmware Engineering, BIOS Engineering, Silicon Engineering, Platform Engineering, Validation, Product Management, Program Management
- Drive issue prioritization and resolve cross-functional technical dependencies.
Customer Field Enablement
- Support FAEs and customer-facing teams with advanced firmware technical expertise.
- Conduct architecture reviews and custom-er technical workshops.
- Provide firmware guidance, training,



and best practices.
Continuous Improvement Innovation
- Develop internal tools to improve debug productivity.
- Influence future firmware architecture improvements based on customer and field feedback.

Preferred Experience:

- 5-7 years of experience in Firmware Development, Embedded Software Development, Customer Engineering, Platform Engineering, Applications Engineering, or related technical roles.
- Strong hands-on firmware design, development, and debugging experience on embedded or x86 platforms.
- Experience developing and debugging low-level firmware and platform software.
- Experience with boot flows, firmware initialization, power management, security, and platform management functions.
- Strong understanding of:
o Firmware architecture , Embedded systems, Platform bring-up, Debug methodologies, System software interactions
- Experience supporting external customers, ODM/OEM engagements, field escalations, and production deployments.
- Strong platform-level debug skills spanning firmware, BIOS, operating systems, device drivers, silicon, and platform hardware.
- Solid Linux and embedded Linux experience.
- Experience with Python, C/C++, Shell scripting, and automation frameworks.
- Prior experience with AMD Embedded products, industrial, networking, automotive, storage, communications, or compute platforms is preferred.

Academic Credentials:

- Bachelor s degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Science, or a related technical field is required.
- Master s degree in a relevant engineering or computer science discipline is preferred.
- Equivalent industry experience in firmware development, embedded software, platform engineering, or customer engineering may be considered where applicable.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Power Management Firmware Development Apps Engineer (Bengaluru)
🏢 Proxelera
📍 Bengaluru