Job Overview: The Engagement Director GCC & GBS Design Advisory is a senior consulting leadership role responsible for advising global enterprises on the design, setup, transformation, and optimization of Global Capability Centers (GCCs) and Global Business Services (GBS) models. This role acts as a trusted advisor to CXOs, CFOs, COOs, and GBSGCC Heads, leading large, complex engagements covering operating model design, location strategy, service portfolio definition, governance, value realization, and transformation roadmaps. The individual will also play a key role in business development, thought leadership, and capability building within the consulting practice.

Key responsibilities:

1. Client Impact Advisory Leadership

- Act as a trusted strategic advisor to CXOs, CFOs, COOs, and GCCGBS leaders on design, setup, and transformation initiatives.
- Lead high-impact advisory engagements that shape GCC GBS strategy, operating models, governance, and value realization.
- Proactively anticipate client needs, challenge conventional thinking, and recommend pragmatic, future-ready solutions.
- 2. End-to-End Engagement Ownership -

- Own engagements from problem framing to execution oversight, ensuring outcomes are delivered as committed.
- Ensure strong program governance, risk management, and quality assurance across workstreams.
- Drive decision-making through structured analysis, executive-ready insights, and clear recommendations.
- 3. Value Creation with Measurable Outcomes –

- Translate GCC / GBS vision into quantified business cases and measurable value levers (cost, efficiency, scalability, control, experience).
- Define and track value realization metrics,



advantages frameworks, and success KPIs.
- Ensure advisory recommendations are implementable and scalable.
- 4. Thought Leadership Market Positioning –

- Shape and articulate compelling points of view (POVs) on GCC GBS evolution, new operating models, and transformation themes.
- Contribute to white-papers, leadership decks, conference talks, and client workshops. Position the organization as a partner of choice in GCC & GBS advisory.
- 5. Business Development Account Growth -

- Lead and support sales pursuits, solutioning, and proposal development. Identify follow-on opportunities within client accounts and build sustained relationships.
- Partner with sales and leadership teams to grow advisory pipeline and revenue.
- 6. Leadership Team Development –

- Build, mentor, and coach high-performing consulting teams across geographies.
- Develop next-level leaders and strengthen GBS / GCC advisory capability within the practice.
- Foster a culture of accountability, collaboration, and excellence.
- 7. Operational Commercial Discipline –

- Maintain strong control over engagement economics, scope, staffing, and delivery risks.
- Ensure adherence to contracting, governance, and compliance standards.
- Balance client outcomes with commercial sustainability.

Must have skills:





- Extensive consulting and domain experience in all areas of Finance and accounting processes.
- GCC & GBS Operating Model Expertise.
- Strategic Advisory & CXO Engagement skills.
- Experience leading large, complex transformation programs from strategy through execution, including roadmap design and delivery oversight.
- Strong ‘hands on’ experience across Industry sectors with strategic thinking.
- Track record of delivering at all levels within an organization of both business & IT (digital) capabilities.
- Exposure to global delivery models and shared services/outsourcing environments.
- Knowledge of emerging technologies (AI, ML, Blockchain).
- Excellent stakeholder management and communication skills, with experience engaging C-suite executives and influencing strategic decisions.
- Qualification:

- MBA or equivalent from a reputed institution with specialization in Finance, Strategy, Operations, or General Management with 15+ years of experience in Finance & Accounting consulting, transformation, or advisory roles with a total work experience of 15 to 22 Years.
- Preferred Chartered Accountant (CA), CPA, CMA, or equivalent finance/accounting qualification (especially relevant for F&A; and GBS-led roles).
- Prior experience with top-tier consulting firms (Big 4 / Strategy firms) or global services organizations preferred.
- Experience working with multi-geo teams and global clients (US, Europe, APAC) in designing or managing distributed delivery models.
- Strong understanding of ERP platforms (SAP, Oracle, etc.), automation tools (RPA), and analytics solutions.

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