Position Summary

The Global Business Development Manager (GBDM) is a senior, revenue-generating leader responsible for driving international growth for the company s outsourcing portfolio directly reporting to CEO. This role sits at the intersection of strategy, client engagement, and market execution - translating global market intelligence into actionable pipelines, multi-regional client partnerships, and sustainable revenue streams.

The GBDM will own the full business development lifecycle across multiple geographies: from market entry planning and lead generation to deal structuring, contract negotiation, and post-sale expansion. This individual will work closely with delivery, operations, and executive leadership to align growth initiatives with organizational capabilities.

Core Responsibilities 1. Strategic Planning Market Entry

- Develop and execute multi-year global business development strategies aligned with company growth objectives and outsourcing service lines.
- Identify, assess, and prioritize recent markets, geographies, and verticals with high-growth outsourcing potential.
- Lead competitive intelligence initiatives - analyzing market trends, competitor positioning, and pricing dynamics to inform strategic decisions.
- Define go-to-market strategies for new service offerings, including partnerships, alliances, and channel programs.
- Collaborate with the executive team on annual revenue targets, geographic expansion roadmaps, and investment planning.

2. Market Adaptation Localization

- Adapt value propositions, sales messaging, and service packaging to meet the regulatory, cultural, and commercial requirements of target markets.
- Build region-specific playbooks for client acquisition, proposal delivery, and contract execution.
- Monitor shifts in outsourcing demand across verticals (BPO, IT, Finance, HR, Customer Experience) and pivot strategies accordingly.
- Forge relationships with local chambers of commerce, trade bodies,



and industry associations to build regional credibility and market access.

3. Resource Allocation Pipeline Management

- Define and manage the business development budget, ensuring efficient allocation of resources across regions, campaigns, and client pursuits.
- Build and maintain a qualified global sales pipeline through structured prospecting, inbound demand generation, and partner referrals.
- Work cross-functionally with delivery and workforce planning teams to assess capacity against pipeline commitments before deal closure.
- Implement and optimize CRM systems and sales reporting frameworks to ensure accurate forecasting and pipeline visibility for senior leadership.
- Establish KPIs and performance dashboards to track lead conversion, deal velocity, win rates, and revenue attainment.

4. Business Growth Revenue Ownership

- Own and exceed annual revenue and new logo targets across assigned regions and service lines.
- Lead end-to-end pursuit management for strategic deals: from qualification and solution scoping through commercial negotiation and contract execution.
- Develop pricing strategies and commercial models (outcome-based, FTE, managed services) that are competitive, profitable, and aligned with client needs.
- Structure and close multi-year outsourcing contracts, Master Service Agreements (MSAs), and SLA frameworks.
- Collaborate with finance and legal to ensure deal economics meet margin thresholds and contractual risk is mitigated.

5. Client Expansion Relationship Management

- Build and nurture C-suite relationships (CXO, COO, CFO, CPO) within target accounts across multiple geographies.




- Design and execute account expansion strategies to grow wallet share within existing client relationships through cross-sell and upsell motions.
- Lead Quarterly Business Reviews (QBRs) and executive engagement sessions to reinforce value delivery and identify new growth opportunities.
- Develop a robust referral and advocacy network among satisfied clients, industry influencers, and ecosystem partners.
- Represent the company at global industry events, conferences, and forums as a visible brand ambassador.

Qualifications Experience Required

- 10+ years of progressive experience in business development, sales, or strategic accounts within the outsourcing, BPO, or professional services industry.
- Proven track record of closing complex, multi-million-dollar outsourcing contracts with Fortune 500 or mid-market global enterprises.
- Deep understanding of outsourcing service models: BPO, ITO, KPO, shared services, and managed services.
- Demonstrated ability to operate across multiple geographies, time zones, and cultural contexts simultaneously.
- Strong financial acumen - capable of building business cases, PL models, and pricing frameworks.
- Experience with CRM platforms (Salesforce, HubSpot) and pipeline management best practices.
- Bachelor s degree in Business Administration, International Relations, Economics, or a related field.

Preferred
- MBA or equivalent postgraduate qualification.
- Experience in regions such as APAC, EMEA, LATAM, or North America with established executive networks.
- Proficiency in a second language (Spanish, French, Mandarin, or Arabic preferred).
- Familiarity with outsourcing compliance frameworks such as ISO, SOC 2, GDPR, and data privacy regulations.

Job Schedule

Full time

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Global Business Development Manager (Sahibzada Ajit Singh Nagar)
🏢 Asituj Global Services
📍 Sahibzada Ajit Singh Nagar