Job Description :

- We are looking for enthusiastic and ambitious individuals who strive to succeed in a fast-paced customer service environment.
- You would be working on schedule changes bookings to a minimum of 30 PNRs a day.
- Handling Calls /Chats of Customers & Supplier queries (Schedule Change Bookings)
- Reporting to the Team Leader to achieve goals and KPIs
- Responsible for checking all queues of a schedule change and contacting Airlines to check for alternate options.
- Following up on the flight reservations, contacting the customer to share options available for the rescheduled flight.
- Handle misconnections and get the flights confirmed by the Airlines.
- Multi-tasking and ready to adapt to new situations and challenges or role reversal.

Requirements:

- Minimum 1 year of experience in the customer service industry
- Knowledge of the Travel Industry would be a plus




- Valuable written and verbal communication.
- Ability to work in different shifts (Includes night shift)
- Self-learning and being able to take initiative are very important.
- Should possess strong critical and analytical skills.

Interested candidates Kindly, share your CV's on below details

What's up no - (phone hidden)

Email Id- [email protected]

Refer your friends who would be interested for this job role. OR feel free to walk in for the interview on the below mentioned address.

Address: Etraveli India Pvt Ltd, Raiaskaran Tech Park, 6th Floor, Tower 1, Near Sakinaka Metro Station, Andheri Kurla Road, Mumbai-400072

📌 Walk-in || Mega Walk- in drive | Travel Agent | Etraveli Group (Mumbai)
🏢 Etraveli
📍 Mumbai