URGENT HIRING – Customer Service / Telecalling Executive | BFSI
Location: Belapur, Mumbai
Salary: 16,000 In-Hand for Freshers
Experienced Candidates: Salary as per last drawn salary, up to 23,000 In-Hand
We are looking for customer-focused and target-oriented professionals with good communication skills and an interest in the BFSI / Mutual Fund industry.
Key Responsibilities
• Handle inbound calls from existing and potential customers
• Resolve customer queries and provide accurate information
• Generate leads through outbound calls and customer engagement
• Make outbound calls for service updates, reminders and feedback
• Understand customer requirements and recommend suitable financial products/services
• Identify cross-selling and upselling opportunities
• Maintain accurate customer records in CRM
• Achieve assigned sales, service and lead-generation targets
• Build and maintain long-term customer relationships