Job Description

We are looking for a Relationship Manager with a solid flair for relationship building, customer engagement, and sales. The ideal candidate should have excellent communication skills, a customer-focused approach, and a basic understanding of Tally products.

Key Responsibilities

- Generate new leads through customer references, referrals, and existing relationships.
- Build and maintain strong relationships with existing customers.
- Understand customer requirements and provide appropriate product and service solutions.
- Support the sales team with customer data, follow-ups, sales reports, and other relevant information.
- Drive upselling of WABA and Cloud solutions and support TSS renewals.
- Conduct regular customer follow-ups to ensure engagement, satisfaction, and retention.
- Maintain accurate records of customer interactions, tasks, follow-ups, and renewals using the Tally Track App.




- Coordinate with internal teams to address customer requirements and ensure timely resolution.
- Participate in customer engagement activities and initiatives to drive product adoption.
- Represent Tally professionally during customer interactions and communicate product value effectively.

Candidate Requirements

- Bachelor's degree in Business, Marketing, Accounting, Finance, or a related field.
- Strong communication, negotiation, and interpersonal skills.
- Excellent relationship-building and customer-handling abilities.
- Strong customer focus with the ability to understand and address customer needs.
- Good follow-up and sales coordination skills.
- Basic knowledge of Tally/TallyPrime and related products.
- Comfortable working with customer management tools and applications.
- Ability to work independently as well as coordinate effectively with the sales team.

📌 Relationship Manager - Hiring Female candidates Only (Mumbai)
🏢 Cognigix Digital Learning
📍 Mumbai