- Conduct internal audits and compliance reviews across B2B business operations.
- Monitor adherence to internal policies, SOPs, regulatory and exchange guidelines.
- Review voice recordings/calls to identify compliance deviations, mis-selling, or inappropriate communication.
- Monitor and support PMLA, KYC & AML compliance requirements.
- Conduct transaction and business surveillance to identify unusual activities, deviations, and potential risks.
- Track audit observations, compliance gaps, and ensure timely closure.
- Prepare MIS, audit reports, surveillance reports, and compliance dashboards.
- Coordinate with Business, Operations, Risk, and Compliance teams on escalations and corrective actions.
- Support internal, external, exchange, and regulatory audits.