BetterHerbs is a fast-growing D2C health & wellness brand focused on science-backed and Ayurveda-inspired nutrition for mothers, women and children .
Our portfolio includes products across pregnancy nutrition, lactation, child nutrition, infant wellness and women’s hormonal wellness.
We are looking for a Nutritionist/Dietitian who enjoys interacting with customers, understanding their concerns and helping them make informed nutrition and product choices.
Who We’re Looking For
We are looking for early-career Nutritionists/Dietitians with strong communication skills and an interest in maternal, women’s and child nutrition .
This is a customer-facing role combining nutrition consultation, customer counselling, product guidance and follow-ups .
Key Responsibilities
- Conduct telephonic/online nutrition consultations with customers.
- Understand customers’ dietary requirements, lifestyle and nutrition concerns.
- Provide basic nutrition and lifestyle guidance within the scope of the role.
- Guide customers regarding suitable BetterHerbs products based on their requirements.
- Explain product ingredients, usage, nutritional benefits and recommended consumption.
- Handle queries related to pregnancy nutrition,
breastfeeding/lactation, child nutrition and women’s wellness .
- Follow up with customers to understand their experience and support continued product usage.
- Maintain consultation records and capture customer feedback.
- Work closely with the Customer Experience, Marketing and Product teams to share recurring customer concerns and insights.
- Support educational content and FAQs from a nutrition perspective when required.
Eligibility
- Bachelor’s/Master’s/Diploma in Nutrition, Dietetics, Food & Nutrition or Clinical Nutrition .
- Strong Hindi and English communication skills.
- Comfortable speaking with customers over phone/video calls.
- Empathetic, patient and confident while counselling customers.
- Interest in maternal, child and women’s nutrition.
- Prior counselling/customer-facing experience is an advantage
What We Offer
- Fixed salary + performance-based incentives .
- Structured product and nutrition training.
- Opportunity to interact with and counsel customers on a daily basis.
- Hands-on exposure to a rapidly growing D2C wellness brand.
- Opportunity to work closely with the founders and cross-functional teams.
- Fast growth opportunities based on performance.
- Exposure across nutrition, customer experience, product development and consumer insights .