Job description

Looking for immediate Joiners Customer Support for AR Calling

international Voice

Initially this will be 6 Month Contract bass role

(Client capgmaini Payroll Crown Solution)

Desired candidate profile

- Experience in handling customer issues, escalation calls, case management, and coordinating with cross-functional teams
- Excellent verbal and written communication skills in English with strong comprehension abilities
- Good working knowledge of computers, including proficiency in MS Office applications, web-based tools, email systems, and data entry activities
- Ability to analyze information accurately and maintain attention to detail
- Willingness to work in a 24x7 setting
- Open to working from the office

Job Description

- Responsible for calling insurance companies in the US to analyze claim status and follow up on outstanding Accounts Receivable (AR)
- Capable of identifying, capturing,



and documenting denial reasons accurately
- Update claim status, notes, and actions in the respective systems and databases
- Coordinate with internal teams to resolve claim-related issues and ensure timely closure
- Meet productivity, quality, and compliance targets as defined by the process
- Maintain confidentiality and always adhere to client and organizational policies

5days

cab

US Shift

WFO

Immediate joiner

1+yrs exp req in international voice process

Location Kolkata/Noida

candidates must have all the documents Like pay slips, bank statement and PF

Interested candidates can share resume to this mail id [email protected]

or whatsup (phone hidden).

📌 Urgent opening For International Voice process _ Kolkata/Noida
🏢 Crown Solutions
📍 Noida