- Greet and welcome visitors, clients, vendors, and guests in a professional manner.
- Manage the reception area and ensure it remains neat, organized, and presentable.
- Handle incoming calls, transfer calls to the appropriate departments, and take messages when required.
- Manage incoming and outgoing correspondence, courier, and parcels.
- Maintain visitor records and coordinate visitor appointments.
- Schedule and manage meetings, appointments, and conference room bookings.
- Coordinate with different departments regarding visitors, meetings, and administrative requirements.
- Maintain basic office records, registers, and documentation.
- Assist the Admin/HR team with day-to-day administrative activities.
- Manage office supplies and coordinate with the concerned team for replenishment.
- Handle general queries from employees, visitors, and external parties.
- Support employee and office-related administrative requirements as assigned.
- Ensure smooth day-to-day functioning of the front desk.
- Perform other administrative duties assigned by the management.
Required Skills
- Excellent verbal and written communication skills.
- Pleasant, confident, and professional personality.
- Good interpersonal and customer-handling skills.
- Basic knowledge of MS Office, Email, and Google Workspace.
- Valuable organizational and time-management skills.
- Ability to multitask and handle responsibilities efficiently.
- Professional telephone etiquette.
- Ability to maintain confidentiality and handle information responsibly.
- Presentable and well-groomed appearance.
- Proactive attitude with a willingness to learn.