- Handle and convert inbound leads generated through Google Ads, Instagram Ads, WhatsApp and other digital channels.
- Understand customer travel requirements and recommend suitable international holiday packages.
- Handle enquiries through phone calls, WhatsApp and email, with timely and qualified follow-ups.
- Prepare and share quotations in coordination with the operations/DMC team.
- Follow up consistently with leads and convert enquiries into confirmed bookings.
- Handle customer objections related to pricing, itinerary, hotels and competition and work towards closing the sale.
- Maintain regular follow-up and update lead status in the company's CRM/lead management system.
- Achieve monthly sales and conversion targets.
- Build strong customer relationships and generate repeat/referral business.
- Coordinate with the operations team to ensure a smooth booking experience from enquiry to confirmation.
Preferred candidate profile
- 1-3 years of experience in travel sales / holiday sales / travel consultancy, preferably handling international destinations.
- Strong sales and conversion skills with the ability to close leads over phone and WhatsApp.
- Experience handling B2C travel enquiries and digital leads will be preferred.
- Good knowledge of international holiday destinations such as Vietnam, Singapore, Bali, Thailand, Malaysia and Dubai will be an advantage.
- Excellent communication, negotiation and follow-up skills.
- Should be comfortable working with sales targets and performance-based incentives.
- Should be proactive, confident and commercially oriented rather than purely operational.
- Candidates with experience in DMC, tour operator, travel agency or holiday package sales are preferred.
- Freshers with excellent communication and strong sales aptitude may also be considered.
📌 Travel Sales Consultant - International Holidays (New Delhi)
🏢 Asbaa Travels
📍 New Delhi
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