We are assisting a client with this position as part of an expanding team. As E-commerce Operations Associate, you will handle day-to-day responsibilities connected with order management, customer experience, catalogue coordination, reporting, follow-up. This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time.
Responsibilities
- handle day-to-day responsibilities connected with order management, customer experience, catalogue coordination, reporting, follow-up
- coordinating assigned work
- responding to relevant enquiries
- maintaining records and reports
- following up with stakeholders
- ensuring that agreed activities are completed on time
Requirements
- 0-3 years of experience
- based across Delhi, Bengaluru, Mumbai, Noida
- the work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment
- candidates should be comfortable with routine follow-ups, working with people and keeping information updated
- the ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training