Job Purpose:

The Senior Executive - PMO will assist the Project Manager in supporting the planning, execution, and delivery of IT service projects, with a focus on EUC (End User Computing), hardware maintenance, and IT infrastructure services. This role will include tracking project progress, managing project documentation, and ensuring the seamless coordination of resources and stakeholders. The Senior Executive will work closely with both internal teams and external partners to support the successful delivery of projects within time, scope, and budget constraints.

Roles & Responsibilities:

- Assist in tracking multiple ongoing projects across various IT service models, including desktop support services, hardware AMC, and network/server support.
- Support the creation and distribution of regular project status reports, risk analysis, and project dashboards.
- Ensure all project deliverables are met on time and provide key stakeholders with accurate project progress updates.
- Maintain and organize project documentation, ensuring it is up to date and consistent with PMO guidelines.
- Support the Assistant Project Manager in ensuring all documents such as SOWs, SLAs, contracts, and risk management plans are in place and accurately tracked.
- Ensure compliance with Prince2/PMP standards and PMO processes throughout the project lifecycle.
- Assist in managing relationships with vendors, suppliers, and other external stakeholders to ensure project success.
- Coordinate with internal and external teams to resolve issues and ensure smooth execution of projects.
- Assist in managing the communication of project status and critical issues to senior management,



ensuring timely escalation where necessary.
- Support the mapping and allocation of resources for various project tasks, especially in large-scale IT service projects such as window migrations and hardware maintenance.
- Track resource utilization to ensure projects are appropriately staffed and any resource gaps are addressed promptly.
- Assist in the coordination of third-party resources, ensuring they are sourced and placed as required by project needs.
- Support project budgeting, including cost monitoring and variance analysis.
- Assist in ensuring accurate and timely billing of partners, vendors, and customers, ensuring financial alignment with project budgets.
- Help with profit analysis and ensuring that the project delivers financial targets as set by the organization.
- Support in identifying and tracking project risks, including any resource, timeline, or budget constraints.
- Assist the Assistant Project Manager in escalating critical risks to senior management for prompt resolution.
- Contribute to risk mitigation strategies and solutions to minimize the impact on project deliverables.
- Ensure that projects are executed following standard project management methodologies (Prince2/PMP) and internal processes.




- Support the Assistant Project Manager in driving the adoption of Global Project Management Methodology across various tracks.
- Help ensure that the projects align with broader strategic initiatives and organizational goals.
- Assist in the closure of projects, ensuring all deliverables are met, documentation is finalized, and key learnings are captured.
- Participate in periodic reviews of the project portfolio to assess progress, risks, and alignment with organizational objectives.

Skills & Abilities:

- Strong interpersonal and communication skills, especially in handling international customers and stakeholders.
- Proficient in MS Excel and PowerPoint with advanced data analysis and reporting capabilities.
- Capable of working in high-pressure environments, meeting tight deadlines, and managing competing priorities.
- Team-oriented with leadership potential, able to contribute to team success and support project goals.
- Ability to handle complex projects, track multiple moving parts, and provide solutions to project challenges.
- Willingness to travel domestically and internationally when required.
- Willing to work in high pressure environment and strengthen timelines

Skilled Certifications:

Prince 2 / PMP certified/trained preferred.

Education Qualifications:

Bachelors degree in IT/ Engineering/MBA or other management qualification from reputed institutes.

Years of Experience:

- At least 3 to 4 years of experience in Project Management
- At least 1-2 years of experience in managing large and medium scale IT projects (services and production) with complete ownership and accountability

📌 Senior Executive - PMO (New Delhi)
🏢 Total IT Consult
📍 New Delhi