About the Role Policybazaar is looking for an experienced

Manager – Telesales Operations

to lead large B2C sales teams, drive business performance, and ensure operational excellence in a target-driven workplace.

Key Responsibilities

Lead and manage

large Telesales / B2C Sales teams . Drive daily, weekly, and monthly

sales targets and revenue goals . Monitor key performance metrics including

Productivity, Conversion, Attrition, and Shrinkage . Coach, mentor, and motivate team members to improve sales performance. Identify performance gaps and implement appropriate action plans. Manage team performance, attendance, productivity, and adherence. Conduct regular performance reviews and provide constructive feedback. Work closely with

Training, Quality, HR, and other stakeholders

to improve business performance. Ensure adherence to sales processes, quality standards,



and compliance requirements. Prepare and analyze

MIS and performance reports .

Mandatory Requirements Strong experience in

Hardcore Sales . Proven experience in

B2C Sales . Hands-on experience in

Telesales / Inside Sales Operations . Experience managing

large team sizes . Strong experience in managing

Attrition and Shrinkage . Strong understanding of sales metrics such as

Productivity and Conversion . Excellent leadership, communication, and people-management skills. Graduation is mandatory. Regional language proficiency is mandatory. Immediate Joiners / Candidates with

up to 15 days' notice period

preferred.

Interested Candidates Share CV:

Contact:

Raksha Shukla –

📌 Telesales Manager (Hyderabad)
🏢 Policybazaar.com
📍 Hyderabad