Innovative Uplifting Solutions
Job Description-
We are seeking a highly experienced Delivery Manager to lead service delivery for projects in a
dynamic and fast-paced setting. The ideal candidate will have a robust background in
managing cross-functional teams and executing projects within an onshore-offshore engagement
model. You will be responsible for ensuring that projects meet service level agreements (SLAs)
while managing stakeholder expectations and fostering a culture of collaboration and continuous
improvement.
Roles and Responsiblities :-

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Oversee the end-to-end service delivery of projects, ensuring adherence to SLAs and quality
standards.
Collaborate with cross-functional teams to plan, execute, and deliver projects in migration,
integration, development, and support environments.
Manage stakeholder relationships effectively, ensuring clear communication and alignment on
project goals.
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Lead change management processes to adapt to evolving project requirements.
Handle incident management to resolve issues promptly and minimize disruptions.
Conduct resource planning and allocation to maximize team efficiency and project success.
Develop comprehensive project plans, including timelines, milestones, and deliverables.
Generate and present project reports and dashboards for transparency and progress tracking.
Create and maintain technical documentation to support project execution and knowledge
transfer.
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Foster the adoption of best practices in project management methodologies such as SDLC, Agile,
and Scrum.
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Work with cloud technologies (Azure, Oracle and Salesforce).
Work with AI & open AI platforms.
Must have:-
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8 to 12 years of experience in technical delivery and service management.
Strong understanding of project management principles and methodologies, including PMP
and ITIL certifications.
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Extensive experience with SDLC, Agile, and Scrum methodologies.
Proven track record of successful project delivery in migration, integration, development, and
support environments.
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Experience working in onshore-offshore engagement models.
Proficiency in cloud technologies (Azure, Oracle and Salesforce).
Experience with AI platforms.
Exceptional communication skills, with the ability to manage stakeholders at all levels.
Strong analytical and problem-solving skills.
Good to have :-
770 Pasquinelli Drive, Suite 424, Westmont, IL 60559 ¢ Ph. (phone hidden) ¢ www.rstartec.com
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Innovative Uplifting Solutions
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Certifications: Relevant certifications (e.g., PMP, PRINCE2, Scrum Master) are a plus.
Previous experience in a similar role within IT consulting industry.
Leadership and team management experience, with the ability to mentor and develop team
members.
Qualification & skills :-
Bachelor's degree in computer science, Information Technology, or related field.
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This document contains confidential information intended solely for the recipient in relation to the hiring process. It must not be shared, distributed, or
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disclosed to any third party without prior written consent. Unauthorized use is strictly prohibited.

📌 Director Delivery (New Delhi)
🏢 Rstar Technologies
📍 New Delhi