Job Summary

As Policy Servicing Executive, you will handle day-to-day responsibilities connected with customer handling, documentation, follow-up, communication, and process coordination.

This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time.

The role is suitable for candidates with 1-4 years and is based across Delhi NCR / Jaipur / Lucknow / Mumbai. The work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment. The role offers practical exposure and is suited to someone who wants to build a steady career in this function. The ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training. Shortlisted candidates may be asked to participate in a short practical discussion or role-specific assessment.

Responsibilities

- Handle day-to-day responsibilities connected with customer handling,



documentation, follow-up, communication, and process coordination.
- Coordinate assigned work, respond to relevant enquiries, maintain records and reports, and follow up with stakeholders.
- Ensure that agreed activities are completed on time.
- Engage in regular interaction with colleagues, customers, vendors, partners, or other stakeholders depending on the assignment.

Requirements

- Experience: 1-4 years.
- Location: Delhi NCR / Jaipur / Lucknow / Mumbai.
- The ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training.
- Shortlisted candidates may be asked to participate in a short practical discussion or role-specific assessment.

Skills

- Customer handling
- Documentation
- Follow-up
- Communication
- Process coordination
- Stakeholder management
- Record keeping
- Teamwork

Location - Delhi / NCR , Jaipur , Lucknow , Mumbai

📌 Policy Servicing Executive (Lucknow)
🏢 HappinessCue
📍 Lucknow